Frequently Asked Questions about McClean Inc. Laundromat
Self Service Laundry
What hours are you open?
7 am to 10 pm. Our last load is at 8:30 pm.
Is it difficult to use the front-loading machines?
It’s not difficult and we are fully attended. Our staff will teach you about the machines.
When is the best time to do laundry?
The laundromat is busiest on the weekends. If you want to get in and out quickly, come in on Tuesday, Wednesday, or Thursday.
Do I need quarters?
You can use cash, credit card, debit card or Apple Pay.
I have a king-size comforter that I need to wash. Are the machines large enough?
We have machines up to 80 pounds. This is the size of 8 normal washing machines!
Wash & Fold
What is a minimum order?
There is a 20-pound minimum order. If you bring in less, you will be charged for 20 pounds
Will you hang up my collared shirts?
Yes. There is a nickel charge per hanger.
I heard you have the Ozone System. What is that?
It is a treatment in the water that we use when we do Wash and Fold. It sanitizes the clothes and the machine. It also makes the clothes smell fresh and clean.
What is Title 22 Certified?
We are certified for sanitation for assisted living and the elderly to properly clean soiled laundry.
What kind of soap do you use?
We use a commercial grade of soap and softener that is automatically injected into the washing machine that ensures the exact, correct amount is used. If too much soap is used, your clothes will not be as soft as it won’t all rinse out. If too little is used, your clothes won’t get clean.
Pickup & Delivery
What days do you pick-up and deliver the orders?
The three days we schedule pickup and deliveries are: Monday, Wednesday and Friday. If we pick up on Monday, it will be returned on the next delivery day which is Wednesday. There is a two day turnaround except for Friday pickup which will be returned on Monday.
Is there a charge for pickup?
There is no charge for pickup or delivery, but the amount per pound is $1.85 and there is a 30-pound minimum pickup order.